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Become Proactive with Control Tower for E-commerce

Reduce SLA Breaches and Improve Customer Experience

Marketplace

D2C (Direct to Consumer)

Social Commerce

Scheduled Delivery

Grassdoor
Beam
Beat
Coca Cola

Get alerts right when they happen and manage incidents on the go

No more failed deliveries or stockouts!

Prevent Inventory Stock-outs

Receive alerts when there are searches for unavailable categories or inventory stockouts in high-demand categories, and assign a team member to do inventory planning accordingly.
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E-Commerce

Reducing SLA Breaches

Get alerted when there are SLA breaches caused due to delays, returns, or lost packages and notify the customers accordingly and initiate refunds!
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E-Commerce

Staying on top of Failed Deliveries

Track your deliveries and receive alerts when delivery is unsuccessful due to customer unavailability, exchanges, etc, and restart deliveries as necessary.
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E-Commerce

Reduce operational SLAs and become proactive about customer issues

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Operations:

Something breaks in ops everyday. Save yourself from firefighting in dashboards..

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CXOs:

Track the progress of the team and the overall business health with the command centre built for leaders

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Data Teams:

Activate your data, and set up alerts and automation in less than 5 mins!

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Data Teams:

Spend more time finding out root causes and insights rather than writing complex SQL queries again and again.

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Try Locale’s Control Tower for Logistics

Save your operations teams from constant firefighting.