Automate Issue Management on Freshdesk with 400+ integrations
Create tickets automatically on Freshdesk for all your real-time customer issues and resolve them proactively.
No credit card required.
Powering the world’s most sophisticated operations teams
Revolutionize Your Customer Support with Proactive Monitoring and Issue Resolution
Forget about navigating Zendesk manually— automate ticket creation, collaborate across channels, and auto-escalate for efficient resolution.
Automatic Ticket Creation
Automate your ticket creation and assign it to the right individual
No manual ticket creation! Locale monitors data, auto-creates, and assigns tickets to the appropriate team member.
Cross-Collaboration
Collaborate across channels to track and resolve issues
No need to open Freshdesk! Communicate through any channel, create SOPs, and resolve issues proactively.
Auto Escalate & Auto Resolve
Auto-escalate incidents to ensure resolutions
Locale auto-escalates unresolved incidents and marks tickets as resolved through data for efficient analysis.
Build for Your Use Cases
Act on Sales Signals/Issues Proactively
Locale automatically notifies your team on what needs to be done - at the right time - to the right individual
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Automatically alert your sales team about all sales signals & issues
Collaborate on every sales signals & ensure it is acted upon with auto-escalation
Measure the performance of your team, thereby improving accountability
