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Detect & Fix Operations Issues Before They Reach Your Users

Operations automation & issue tracking platform to save you from wasting hours with reports & dashboards

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Get alerted on important issues through SQL and manage issues effectively with LocaleGet alerted on important issues through SQL and manage issues effectively with Locale

All in One Tool for Ops Issue Resolution

Say goodbye to dashboards & Slack threads to manually identify and check issue statuses!

Automate the detection of issues through alerts

Instead of manually monitoring reports and dashboards, Locale monitors your data and alerts the right person on their preferred channel.

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Automatically monitors your data and alerts the right person on their preferred channel.Automatically monitors your data and alerts the right person on their preferred channel.
Track and collaborate on each issue. Auto escalate issues if required.Track and collaborate on each issue. Auto escalate issues if required.

Track the status on each issue and escalate if not solved

With Locale, every alert becomes a ticket someone resolves. Each ticket has its own SOP and is escalated if not solved in a specified time.

Case Studies

Measure the performance of your team and ops health

Get insights on which problem are occurring the most, the resolution percentage of your team members and do better root cause analyses of your issues.

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Get insights on which problems are occurring the most, and the resolution percentage of your team members.
Get insights on which problems are occurring the most, and the resolution percentage of your team members.

Ops Teams ❤️ Locale

Case Studies

Use Locale to impact your metrics significantly

From Reactive to Proactive Operations

Detect, manage issues, and improve customer experience

Without Locale

Detecting issues stifling through multiple software

4+ hours spent everyday detecting issues through manual monitoring

Slack and email followups to constantly check issue statuses

No analytics on team performance

With Locale

All in one tool for operations excellence

Automated issue detection and assignment to the right person

Automated issue tracking, escalation, and closure

Analytics on operations health and team performance

Shoot Your First Alert in <15 mins

Setup Locale blazingly fast to detect issues automatically and trigger notifications.

Setup alerts blazingly fast with Locale to detect issues automatically and trigger notifications.

See what the excitement is all about...

Arnav Pandey

Jiva

Every new tool undergoes some resistance from the team. We didn't face this with Locale, all our alerts go to the tools they already use.

Aqil Ashique

Driver Logistics

Locale was the easiest implementation I've seen. My team saw the value in the product right away. Escalations have almost come down to zero. A few teammates from the escalations team now work in other teams.

Himanshu Khurana

Mosaic Wellness

We changed to a dynamic way of booking appointments after implementing Locale. Our appointment completion rate increased by 25% and doctors no-show reduced by over 70%.

Sudarshan Ravi

LetsTransport

Locale increased ownership and streamlines how exceptions are managed. We now zoom out based on the incident resolution to make operations team run better and smoother than before.

Neelesh Kumar

Boult Audio

Setting up Locale was a breeze, it barely took us 10 minutes. It has reduced manual checks on order status by 50%.

Mohd Naseem

Boult Audio

We have different teams that look into different tasks. Both fulfilment and finance teams get notified at the same time using Locale for orders with payment issues.

Mohit Tiwari

Buystars

Locale flags exceptions related to business operation and tech KPI’s. This increased the accountability and discipline in the team as a byproduct.

Animesh Rathi

CodeYoung

Since we started using locale we have reduced mentor's clashing classes in our schedule by over 70% which had a clear impact on revenue and NPS.

Kaustabh Chakraborty

Wakefit

Companies get banned from marketplaces if they have inventory stockout issues frequently. With Locale, we have been able to manage our inventory stocks flawlessly.

Monitor Operations Proactively with AI

Setup alerts and automations to run operations like a pro

Locale's incident screen to help users track and manage efficient issue resolution