Automate Issue Management on Jira with 400+ Integrations
Create tickets automatically on Jira for all your real-time customer issues and resolve them proactively.
No credit card required.
Powering the world’s most sophisticated operations teams
Revolutionize Your Customer Support with Proactive Monitoring and Issue Resolution
Forget about navigating Jira manually— automate ticket creation, collaborate across channels, and auto-escalate for efficient resolution.
Automatic Ticket Creation
Automate your ticket creation and assign it to the right individual
No manual ticket creation! Locale monitors data, auto-creates, and assigns tickets to the appropriate team member.
Cross-Collaboration
Collaborate across channels to track and resolve issues
No need to open Jira! Communicate through any channel, create SOPs, and resolve issues proactively.
Auto Escalate & Auto Resolve
Auto-escalate incidents to ensure resolutions
Locale auto-escalates unresolved incidents and marks tickets as resolved through data for efficient analysis.
Build for Your Use Cases
Create tickets on Jira when a user downgrades their plans
Create tickets on Jira when a user upgrades their plans
Create tickets on Jira when a customer removed multiple users
Create tickets on Jira when a customer adds multiple users
Create ticket on Jira when there is new product signups
Create ticket on Jira when integration is failed
Create ticket on Jira when product is down
Create ticket on Jira when deployment is started
Create ticket on Jira when API request failed
Create ticket on Jira when utilisation exceeds overlimit
Create ticket on Jira when client raises a negative feedback
Create ticket on Jira when client raises issue
Create ticket on Jira when there is SLA breach
Create ticket on Jira when high priority task is assigned
Create ticket on Jira when dependent task delayed
Create ticket on Jira when any task is overdue
Create ticket on Jira when budget exceeds overlimit
Create ticket on Jira when resources are over allocated
Act on Sales Signals/Issues Proactively
Locale automatically notifies your team on what needs to be done - at the right time - to the right individual
Automatically alert your sales team about all sales signals & issues
Collaborate on every sales signals & ensure it is acted upon with auto-escalation
Measure the performance of your team, thereby improving accountability