Automate Issue Management on Zendesk with 400+ integrations
Create tickets automatically on Zendesk for all your real-time customer issues and resolve them proactively.
No credit card required.
![Automatic ticket creation and management on Zendesk with Locale](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/659bc37501424df0c0e7f6b1_zendesk%20slice%20header.webp)
Powering the world’s most sophisticated operations teams
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Revolutionize Your Customer Support with Proactive Monitoring and Issue Resolution
Forget about navigating Zendesk manually— automate ticket creation, collaborate across channels, and auto-escalate for efficient resolution.
Automatic Ticket Creation
Automate your ticket creation and assign it to the right individual
No manual ticket creation! Locale monitors data, auto-creates, and assigns tickets to the appropriate team member.
![Create ticket automatically and notify users on their preferred communication platform](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/659bb20446ce1c0288add7ad_automate%20ticket%20creation.webp)
![Collaborate across channels to track and resolve issues](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/659bb216b02bb26c004d5f46_collaboration.webp)
Cross-Collaboration
Collaborate across channels to track and resolve issues
No need to open Zendesk! Communicate through any channel, create SOPs, and resolve issues proactively.
Auto Escalate & Auto Resolve
Auto-escalate incidents to ensure resolutions
Locale auto-escalates unresolved incidents and marks tickets as resolved through data for efficient analysis.
![Locale auto-escalate unresolved incidents and resolve tickets through data](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/659bb22344ce256b27aeae5c_auto%20escalation.webp)
Build for Your Use Cases
Act on Sales Signals/Issues Proactively
Locale automatically notifies your team on what needs to be done - at the right time - to the right individual
![](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/6568454e93020f9b67a0064d_Group%202198719%20(1).webp)
Automatically alert your sales team about all sales signals & issues
![Notification from Locale in a messaging app interface showing an SLA breach alert for an order.](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/656845b2ce29883ca0cd6eb2_Group%202198720.webp)
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Collaborate on every sales signals & ensure it is acted upon with auto-escalation
![Incident resolution interface with an imminent auto-escalation notice from Locale.](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/656845b22da17400bb7dbaf7_Group%20498.webp)
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Measure the performance of your team, thereby improving accountability
![Analytics from Locale displaying the number of incidents resolved by team members](https://cdn.prod.website-files.com/6225e5b7030c490064f3dfea/656845b213f0c00c4c0c1371_Group%202198726.webp)